Reprographics Operator / Administrator

Salary £11,000 per annum to £14,000 per annum

Hours 8am to 5pm

To provide and maintain a high quality/customer focused document-printing

service. To maintain a high level of customer service responding quickly to their

demands and ensure the service levels are achieved or exceeded.

• Sound working knowledge of printers, black and white and colour

copiers within the mid- to very-high-volume production arenas.

• Proficient IT skills (Word, Excel and PowerPoint).

• Producing work according to specification & schedule. Including

booking in of work, preparations, reprographic production, scanning, binding,

regular stock level checks, packaging and delivery of completed work back to

the clients.

• Help solve operational problems quickly and efficiently, and carry out

basic maintenance tasks as required.

• Ensure print room equipment is serviceable and operable during

contracted hours.

• Continually work to achieve completed production within customer

deadlines

• Build relationships with users and resolving immediate/simple

operational problems

The role is a front line customer facing position, with the Operator being the

main regular face-to-face contact the customer has with the Company. 

Therefore, customer service as well as technical ability is required. The role

holder will need to be competent within the reprographics printing environment

and produce work to high standards, operating as a first line fix for any machine

problems.