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Front of House Hotel Manager Permanent
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- Front of House Hotel Manager Permanent
- Based in Central Manchester
- Salary: £20,000
- Varied position in a busy environment
Financial
· To ensure all department’s responsible for meet budgeted targets.
· To maximise the productivity of each department by implementing appropriate training and communication systems and ensuring they carry out training as effective with their staff.
· In conjunction with the Accounts Manager and General Manager, to compile annual targets and budgets for each department.
· To ensure that you carry out stock security and report / control expenditure in each department.
· To ensure each department effectively manage their stocks of equipment and stationary to maintain the smooth running of the department and necessary standards. To ensure that the stock is checked monthly and the monetary value is passed to the Financial Controller.
· To ensure each department’s rotas and timesheets are completed by the relevant line manager timely and in line with forecasted business.
· To compile monthly payroll to Accounts for each department responsible for.People
· To ensure that head’s of department are equipped and able to provide training and development to al employees in operational and sales procedures.
· To develop a close working relationship with all departments, colleagues and managers to ensure guest expectations are met and team work is at the forefront of each staff member’s mind.
· To ensure that each department develop strong working relationships with all customers in order to exceed their expectations and generate business for the future.
· To encourage the heads of departments to foresee and make provision for peaks and troughs in staff levels so that staff shortages are not a common factor yet meeting budgeted payroll costs.
· To ensure that you are carrying out interview and selections in a professional manner, conducting final interviews personally for unbiast decision making.
· To compile and enforce basic standard / clear path training manuals for all departments with gradual sign off of skills and training received.
· To use time strategically to be present in each department on a rotered basis to audit, monitor, coach and control where necessary to improve efficiency and performance.Service and Product
· To enforce the message of understanding the importance of styling, cleanliness and language in each department to ensure the correct ambience is maintained at all times, and to work to the Standard Operational Procedures at all times.
· To ensure that each department’s safety and security procedures are adhered to and reviewed regularly and consistently.
· To evaluate performance and standards on a regular basis in order to recognise challenges for the future.
· To ensure effective daily communication with housekeeping, Reservations, and the management team.General
· To ensure all statutory regulations are adhered to, and to ensure that all HOD’s and employees are trained to uphold the conditions of our licenses.
· To undertake any reasonable requests made of you by the company including flexibility in hours, location and responsibilities.
· To accept responsibility for the hotel when scheduled to do so as a Duty Manager.
· To compile regular reports and attend regular monthly meetings with the General Manager to discuss all department responsible for. Discuss challenges, opportunities and strategic plans.
- For more information, contact Shelly (shelly@nesrecruitment.co.uk) at NES Recruitment on 0161 283 8383.